Manager, Experience & Business Strategy, Lifesciences

New

New York City, New York / Boston, Massachusetts / Princeton, New Jersey / Remote / Evanston, IllinoisFull-TimeManager

Salary140,000 - 240,000 USD per year

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Job Details

Experience: At least 8 years of experience in customer engagement, omnichannel strategy, or digital marketing
Required Skills: Project ManagementClient relationship managementDigital MarketingCRMData analytics

At least 8 years of experience in customer engagement, omnichannel strategy, or digital marketing—ideally within life sciences or consulting.
Proven success leading cross-functional projects and managing client relationships.
Strong analytical and communication skills, with an ability to bridge business and technology.
Experience translating insights into frameworks and strategic recommendations.
Familiarity with data platforms, CRM systems, and omnichannel orchestration tools.
High comfort operating in fast-paced, collaborative consulting environments.
Bachelor’s degree required; advanced degree preferred.

Lead day-to-day delivery of client engagements, managing workstreams that design and implement omnichannel experience strategies.
Collaborate with Associate Partners to define project scope, timelines, and deliverables that align to client goals.
Synthesize data and insights into actionable experience blueprints and activation roadmaps.
Facilitate client workshops and internal sessions to uncover customer needs and define requirements.
Partner with analytics and data science teams to ensure measurable success metrics are embedded in strategy design.
Develop and deliver polished presentations that translate complex findings into clear recommendations.
Coach and mentor junior team members, fostering analytical rigor and storytelling skills.
Contribute to building Beghou’s IP and internal knowledge base for Experience Strategy.

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