Logistics & Operations Assistant
New
V
ValatamCommercial services
Caracas, Capital District, Venezuela, Bolivarian Republic of. Colombia. Argentina. Ecuador. Nicaragua. El Salvador, 6:00 AM – 2:00 PM PT (9:00 AM – 6:00 PM EST)Full-TimeMiddle
Salary696 - 1,044 USD per month
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Job Details
- Languages
- Fluent English (C1/C2) and Spanish
- Experience
- 2 – 5 years
- Required Skills
- Customer serviceMicrosoft OfficeData entryCRMGoogle WorkspaceAsanaNotion
Requirements
- Fluent English (C1/C2) and Spanish.
- 2 – 5 years of experience in operations, administrative support, or customer-facing roles.
- Comfortable working with minimal supervision and managing multiple priorities simultaneously.
- Ability to make light decisions and adapt to partially documented or evolving workflows.
- Experience with Asana, Notion, Trello, or similar project management tools.
- Proficiency with Google Workspace and Microsoft Office.
- Excellent communication and problem-solving skills.
- Quiet home office, stable internet (≥ 10 Mbps down / 2 Mbps up), and backup connection.
- Bachelor's or Associate's degree preferred.
Responsibilities
- Execute and monitor administrative tasks across departments, ensuring all requests are handled within established timelines.
- Maintain accurate data entry and update records in CRM and internal systems.
- Respond to customer and internal inquiries via email and chat in a professional and timely manner.
- Coordinate scheduling, follow-ups, and documentation to keep operations running smoothly.
- Ensure customer files, notes, and records remain organized and accessible at all times.
- Prepare clear, error-free customer-facing documentation and reports.
- Identify potential issues or delays and escalate them to the appropriate coordinator.
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