Chief of Staff, R&D
New
S
Sprout SocialB2B SaaS
Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed.Full-TimeManager
Salary216,000 - 324,000 USD per year
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Job Details
- Experience
- 12+ years of experience spanning strategy, operations, management consulting, product management, or a prior Chief of Staff role; 5+ years of direct people management experience
- Required Skills
- Cross-functional Team Leadership
Requirements
- 12+ years of experience spanning strategy, operations, management consulting, product management, or a prior Chief of Staff role, ideally within a high-growth or public B2B SaaS company.
- 5+ years of direct people management experience.
- Deep fluency in how R&D organizations operate (product development lifecycle, structure, capacity planning, roadmap/resourcing/business outcomes).
- Ability to read architecture diagrams, capacity models, and P&Ls.
- Proven track record of influencing VP-, SVP-, and C-level leaders.
- Exceptional written and verbal communication skills.
- Strong operational and analytical rigor.
- Experience supporting a combined Product and Engineering organization (preferred).
- Familiarity with R&D operation tools like OKR systems, roadmapping tools, and delivery/velocity analytics (preferred).
Responsibilities
- Serve as a trusted advisor and thought partner to both the CPO and CTO, shaping the R&D leadership agenda and preparing them for board and executive interactions.
- Lead the operational teams managing the R&D operating cadence (meetings, reviews, and quarterly planning) and drive the tracking, reporting, and alignment of R&D OKRs with company strategy.
- Act as the first line of judgment on escalations and meeting requests.
- Build and maintain the R&D operational dashboard, translating data on delivery velocity, capacity, and headcount into clear narratives.
- Lead high-priority, ambiguous initiatives across the R&D portfolio.
- Serve as the primary POC and partner for FP&A, leading overall budget governance across Engineering, Product, and Design.
- Surface trade-offs by bringing options, costs, and recommendations to the CPO and CTO.
- Partner with People and Finance on the joint R&D hiring plan, capacity model, and senior onboarding.
- Draft and own key R&D communications.
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