Sprout General Referrals

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👥 1001-5000💰 $35,000,000 Series E over 12 years ago🫂 Last layoff about 1 year agoSaaS Analytics Marketing Copywriting Social Media

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🔥 Senior Manager, Solutions Engineering

Posted 1 day ago

📍 Ireland

🧭 Full-Time

🔍 Software Development

🔧 Requirements

5+ years experience as a Solutions Engineer or equivalent experience
An additional 2 - 4 years+ of experience leading a Solutions Engineering or PreSales team
Demonstrated passion for hiring, developing and coaching top talent

💡 Responsibilities

Meet (and exceed) revenue, operational, and strategic goals as well as foster the professional growth, development, and success of your team members
Spend time coaching, counseling and mentoring Solutions Engineers in all aspects of sales and effectiveness
Partner closely with revenue leaders on meeting revenue targets, driving deal strategy and supporting as a product + industry expert

LeadershipPeople ManagementSalesforceCross-functional Team LeadershipCommunication SkillsRESTful APIsMentoringCoachingSales experienceStrategic thinkingCustomer SuccessSaaS

Posted 1 day ago

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🔥 Account Executive, Corporate (EMEA)

Posted 7 days ago

📍 Ireland

🔧 Requirements

3+ years of closing experience in B2B sales
Track record of overachieving against defined metrics
Proven success generating pipeline and partnering with Sales Development counterparts

💡 Responsibilities

Drive new business in our corporate segment by converting our largest prospective corporate clients into customers
Collaborate with colleagues across our sales support team, Solution Engineers, Legal and more.

SalesforceCommunication SkillsCollaborationCustomer servicePresentation skillsAccount ManagementNegotiation skillsClient relationship managementRelationship managementSales experienceLead GenerationCRMSaaS

Posted 7 days ago

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🔥 Account Executive, Strategic Agency

Posted 19 days ago

📍 United States

🧭 Full-Time

🔧 Requirements

4+ years of closing experience
Outbound sales experience
Experience managing a book of business to identify upsell opportunities
Exceptional organizational and communication skills – both verbal and written
Track record of overachieving against defined metrics

💡 Responsibilities

Be focused on generating new business from existing clients as their product specialist, identifying opportunities for upselling, and increasing individual account value
Identify opportunities for Agency customers to refer their clients into their own Sprout Subscription
Consistently meet and exceed monthly activity, pipeline and new business metrics
Step up as a leader to share best practices across the organization and help others grow from your experiences
Obtain (solicited and unsolicited) and act upon peer and customer feedback
Have built solid relationships at the C-Level with your “book of business"
Become a Sprout Social and social media expert to confidently speak to ever-changing trends, new product features and platform enhancements to help our customers realize their full potential and accomplish their goals
Own your numbers - consistently meet and exceed your activity goals to build a fruitful pipeline that will provide consistent quota attainment
Conduct active research leveraging all available tools and data sources to understand your clients’ brand, culture, KPIs, partners, and success metrics so you can add value throughout your interactions and become a trusted advisor

LeadershipSalesforceCommunication SkillsRelationship buildingAccount ManagementNegotiation skillsClient relationship managementSales experienceMarket ResearchStrategic thinkingCRMCustomer Success

Posted 19 days ago

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🔥 Strategic Services Consultant - EMEA

Posted 21 days ago

📍 UK

🧭 Full-Time

🔍 Social Media Management

🔧 Requirements

2+ years in social media strategy, professional services, or customer-facing roles in SaaS
Experience in training and in navigating a software platform
Project management experience

💡 Responsibilities

Manage customers’ tailored and value-driven implementation experience that ensures customers are set up for success in achieving their business goals
Manage ongoing strategic consulting projects with deliverables that are shared with multiple stakeholders, including senior executives
Level up the social sophistication of our customers as well as our team to meet the ever-changing needs of social media

Project ManagementSalesforceProject CoordinationCommunication SkillsCustomer servicePresentation skillsStakeholder managementStrategic thinkingCRMCustomer SuccessSaaS

Posted 21 days ago

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🔥 Renewal Manager, Managed Renewals

Posted 21 days ago

📍 United States, Canada

🧭 Full-Time

💸 120000.0 USD per year

🔍 Software/Technology

🔧 Requirements

2+ years of experience in sales, customer success or business services with a strong emphasis on customer retention
Proven experience managing complex enterprise-level accounts
Documented success contributing to shared portfolio retention and growth goals

💡 Responsibilities

Become a Sprout Social and Social Media expert to confidently speak to ever-changing trends, new product features, and platform enhancements to help assist in conversation around extending contract terms
Successfully execute renewals for Sprout Social’s customers.
Partner with the Manager of Customer Success, Renewals to define key success metrics for your role and how you will measure against them.

SalesforceCommunication SkillsCustomer serviceNegotiationAccount ManagementRelationship managementSales experienceCustomer SuccessSaaS

Posted 21 days ago

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🔥 Head of Pricing and Packaging

Posted 21 days ago

📍 United States

💸 190000.0 - 235000.0 USD per year

🔍 SaaS

🔧 Requirements

12+ years of experience working in SaaS businesses.
5+ years of experience leading pricing and packaging work for a B2B SaaS organization, including 3+ years managing teams.
Familiarity with user-based pricing and alternate pricing models, self-serve and sales-led go-to-market motions and Mid Market / Enterprise customer buying behavior
Deep experience with SaaS pricing models, tools, and processes. You will have had direct experience running pricing analysis, including Van Westendorp analysis, Gabor Granger and Max Diff.
Significant experience communicating, influencing, and working cross-functionally with technical and non-technical stakeholders at all levels, including the C-Suite, across marketing, sales & success, finance and product teams.

💡 Responsibilities

Define, lead and manage all aspects of the global pricing and packaging strategy for current and future products, incorporating competitive insights, financial analysis and customer feedback.
Lead a small team of pricing strategists.
Use analytics, data and research to proactively identify opportunities for pricing and packaging improvements and model the impact of changes using product usage, retention, and financial data.
Partner with Product, Sales, Customer Success, Finance, and Marketing to determine pricing strategies within product roadmaps, drive market intelligence, revenue growth and education, while leading pricing governance through a cross-functional Pricing Committee to ensure consistent policies and key decision-making.
Rigorously monitor performance, tracking the effectiveness of pricing strategies and making adjustments to optimize results.
Conduct in-depth qualitative and quantitative customer research, model monetization scenarios, and execute programs.
Own the project management of any new pricing and packaging proposal through the various stages of stakeholder involvement to ultimate market roll-out.

LeadershipSQLData AnalysisProduct ManagementCross-functional Team LeadershipCommunication SkillsAnalytical SkillsMarket ResearchTeam managementStakeholder managementStrategic thinkingFinancial analysisData modelingCustomer SuccessSaaSBudget management

Posted 21 days ago

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🔥 Enterprise Sales Recruiter

Posted 26 days ago

📍 United States

🧭 Full-Time

💸 90000.0 - 121500.0 USD per year

🔍 SaaS

🔧 Requirements

3+ years of full-cycle recruiting experience, preferably within the tech/SaaS industry
Proven experience sourcing, recruiting, and closing Enterprise Account Executives
A consistent track record of owning the entire recruiting process and meeting and exceeding hiring goals

💡 Responsibilities

Lead end-to-end recruitment processes across various levels and functions, with the majority focus on enterprise sales.
Conduct high-volume phone screens to build robust talent pipelines and move candidates quickly and efficiently through the hiring process.
Find and attract world-class talent for Sprout Social through regular sourcing outreach.

Project ManagementData AnalysisSalesforceHR ManagementCross-functional Team LeadershipCommunication SkillsNegotiationProblem-solving skillsMS OfficeActive listeningRecruitmentJSONClient relationship managementSales experienceData visualizationStakeholder managementStrategic thinkingCRMSaaS

Posted 26 days ago

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🔥 Senior Contract and Legal Operations Analyst

Posted 30 days ago

📍 United States

🧭 Full-Time

💸 84500.0 - 126700.0 USD per year

🔍 SaaS

🔧 Requirements

BA or BS degree or equivalent experience
4+ years of experience reviewing and negotiating commercial contracts, such as NDAs, MSAs, service orders, statements of work, and renewal agreements
Knowledge of contract clauses, ability to spot legal issues – including understanding which issues to raise for escalation, and expertise in clearly communicating legal issues with colleagues, as necessary
Prior experience with a contracts management platform

💡 Responsibilities

Negotiate and review basic to moderate commercial contracts with potential customers such as NDAs, service orders, and MSAs
Liaise with the sales team on behalf of the legal team regarding the initial status of the contract negotiation cycle
Manage Legal Service Desk, which includes contract review and other legal requests
Responsible for helping manage our contract management platform, which includes distributing reports and engaging in document lookup and research for the commercial contracts team
Oversee and create new processes, playbooks, and logs to streamline legal review
Process certificate of insurance requests for customers

SalesforceCommunication SkillsAnalytical SkillsMicrosoft ExcelProblem SolvingNegotiationAttention to detailTime ManagementMS OfficeWritingCross-functional collaborationProcess improvementSaaS

Posted 30 days ago

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🔥 Staff Software Engineer - Back End, Access

Posted about 1 month ago

📍 United States

🧭 Full-Time

💸 185000.0 - 240000.0 USD per year

🔍 Software Development

🔧 Requirements

7+ years experience developing and supporting software in a production environment
5+ years experience programming in an object oriented language such as Java, Python, C# or C++
3+ years experience leading engineering projects and initiatives, including the design, development, and implementation of distributed systems, ensuring delivery of reliable services, prioritizing technical improvements with cross-functional teams, and/or driving technical vision.

💡 Responsibilities

Collaborate with the stakeholders to inform our IAM technical vision.
Help lead the team through complex product and technical roadmaps, guiding them to consistently successful outcomes.
Champion the quality of service for our access control and data planes, ensuring our team’s ongoing operational excellence is at the forefront of everything we deliver.
Work to improve the processes, systems, and tools we use to deliver quality products, champion ideas that matter, and hold the team accountable.

AWSBackend DevelopmentDockerLeadershipProject ManagementPythonSoftware DevelopmentSQLCloud ComputingGitJavaKubernetesOAuthSoftware ArchitectureC#C++Cross-functional Team LeadershipREST APICommunication SkillsCI/CDMentoringTerraformMicroservices

Posted about 1 month ago

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🔥 Customer Success Manager, Onboarding (EMEA)

Posted about 1 month ago

📍 Ireland

🔍 Technology

🔧 Requirements

2+ years experience in an account management / client relationship role in the technology industry
Experience delivering product training sessions via web conference software (or alternatively professional experience in adult education)
In-depth knowledge of social media platforms, and a general understanding of the social media industry

💡 Responsibilities

Provide customers a tailored and value-driven onboarding experience that ensures customers are set up for success in achieving their business goals.
Deftly handle all communication on multiple channels, prioritizing multiple methods of communication at the same time, and never sacrificing the customer experience.
Consistently meet and exceed quantitative goals and exemplify qualitative behaviors that support team members and customers.

SalesforceCommunication SkillsCustomer serviceAccount ManagementTrainingClient relationship managementCRMCustomer Success

Posted about 1 month ago

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