Real Estate Virtual Assistant
New
V
VA DeskHVAC Services
QC, PH, CanadaPart-TimeMiddle
Salary260 PHP per hour
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Job Details
- Languages
- English
- Experience
- 1–3+ years
- Required Skills
- Customer serviceTime ManagementGoogle Workspace
Requirements
- 1–3+ years experience in customer service, administrative support, dispatch coordination, or virtual assistance
- Strong spoken and written English communication skills
- Experience handling customer-facing communication
- Highly organized with strong attention to scheduling accuracy and detail
- Experience with Housecall Pro or similar service management platforms
- Proficiency with Google Workspace
- Reliable internet connection and stable remote work setup
Responsibilities
- Answer inbound customer phone calls and respond to service inquiries
- Monitor and respond to customer emails in a timely and professional manner
- Schedule HVAC service appointments and coordinate customer bookings
- Assist in coordinating technician schedules and daily dispatch operations
- Provide customer updates, confirmations, and follow-ups as needed
- Manage appointment scheduling using Housecall Pro
- Coordinate technician availability, assignments, and route planning
- Support parts ordering coordination and supplier communication
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