Director, Americas Field & Partner Operations
New
R
RithumE-commerce SaaS
United States - RemoteFull-TimeDirector
Salary155,000 - 235,000 USD per year
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Job Details
- Experience
- 10+ years' experience at SaaS company
- Required Skills
- Microsoft ExcelCRMSaaS
Requirements
- 10+ years' experience at SaaS company in Revenue Operations, Sales Operations, Sales Support, and/or client-facing roles.
- Must have experience working directly with Sales Leadership.
- Familiarity with modeling in Excel.
- Highly effective at verbal and written communication.
- Experience using AI tools (ChatGPT, Copilot, Claude, etc.).
- MBA or equivalent advanced degree in a related field (Preferred).
Responsibilities
- Serve as a core member of the Go-To-Market Leadership team for the Global Partner & Alliance team and the Americas region.
- Act as the operational engine for the Global Partner & Alliance team, building and maintaining the frameworks, processes, and reporting infrastructure.
- Act as a primary cross-functional liaison to drive GTM strategies.
- Support Regional Management on pricing, deal structure, and forecast-related calls.
- Support the region in incentive setting and management.
- Provide comprehensive sales operational support, including reporting, territory management, and headcount planning.
- Partner with sales leaders to drive forecast management.
- Monitor sales performance and develop actionable insights from KPIs and productivity metrics.
- Leverage data from CRM platforms to identify trends and inform strategic recommendations.
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