Enrollment Coordinator
New
A
ACCEL SchoolsEducation
Remote (ACCEL Services), Fully Remote, PSTFull-TimeMiddle
Salary43,000 - 48,000 USD per year
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Job Details
- Required Skills
- Problem SolvingCustomer serviceMicrosoft OfficeTime ManagementRelationship buildingCRM
Requirements
- Excellent presentation, communication, and organizational skills.
- Strong relationship building and phone presentation skills.
- Ability to learn quickly and work in a remote environment.
- Superior problem-solving and time management skills.
- Solutions-oriented approach with strong follow-up ability.
- Strong proficiency in MS Office, contact management software, and Gmail.
- Ability to adapt to changing assignments and multiple priorities.
- Positive attitude and work ethic in a diverse educational community.
- Must pass federal, state, and local background checks.
Responsibilities
- Provide superior customer service and support to current and prospective families.
- Respond to inquiry calls and requests for information using phone, email, and text.
- Make daily outgoing phone calls to contact interested students and parents.
- Conduct phone/video appointments to determine student fit and identify educational needs.
- Schedule school tours for prospective families.
- Document all student interactions in the CRM system.
- Assist with re-enrollment, new employee training, and onboarding.
- Represent educational institutions for enrollment and registration activities.
- Identify and build local community and business partnerships.
- Collaborate with Marketing Managers for promotional opportunities.
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