Enterprise Implementation Consultant
New
S
SamsaraIoT, SaaS
Open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C.Full-TimeSenior
Salary88,979 - 119,636 USD per year
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Job Details
- Experience
- 4+ years
- Required Skills
- Project ManagementIoTAccount ManagementStakeholder managementCustomer Success
Requirements
- 4+ years of experience in a senior Customer Success, account management, or strategic consulting role.
- Enterprise SaaS experience preferred.
- Experience supporting or working with technical products.
- Strong priority management and high emotional intelligence.
- Solutions-oriented with strong problem solving & project management skills.
- Excellent consultative skills with experience in end-to-end system implementations.
- Proven track record of building trust and communicating effectively with a wide variety of stakeholders.
- Bachelor’s degree from a 4-year institution.
- Ability to travel up to 25% of the time.
Responsibilities
- Manage the deployment of Samsara technology to large-scale customers.
- Create launch plans and a roadmap to increase product usage.
- Track implementation progress, participation, product adoption, and account health.
- Run training sessions and demonstrate technology.
- Work through obstacles with executives and day-to-day users.
- Act as cross-functional liaison between Sales, Support, Sales Engineering, and Product.
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