Strategic Partnership Manager
Remote work flexibility within the United States.Full-TimeManager
Salary not disclosed
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Job Details
- Experience
- 3–6 years
- Required Skills
- Project CoordinationNegotiationAccount ManagementSaaS
Requirements
- 3–6 years of experience in technology partnerships, strategic account management, fintech, SaaS, digital banking, or a related field.
- Strong relationship management and communication skills, with confidence engaging in partner-facing and client-facing discussions.
- Ability to quickly learn complex technology solutions and communicate their value clearly to business and sales audiences.
- Experience coordinating multiple projects, stakeholders, and priorities while maintaining strong attention to detail.
- Proven ability to work independently, manage commitments effectively, and drive initiatives to completion.
- Collaborative mindset with experience working cross-functionally across product, sales, implementation, and customer-facing teams.
- Familiarity with financial services, credit unions, community banking, or fintech ecosystems is advantageous.
- Exposure to commercial discussions, pricing processes, contract management, or negotiations is a plus.
- Strong organizational, analytical, and problem-solving skills with a proactive and growth-oriented approach.
Responsibilities
- Manage day-to-day relationships with fintech and technology partners, ensuring productive communication, alignment, and ongoing collaboration.
- Lead recurring partner meetings, track action items, and maintain strong engagement across the partner ecosystem.
- Monitor partner product updates, integration enhancements, roadmap developments, and market changes, sharing relevant insights with internal stakeholders.
- Support Sales and Account Management teams as a subject matter expert on partner solutions and identify opportunities for cross-selling and client growth.
- Coordinate partner onboarding, internal training programs, educational sessions, and enablement resources to strengthen team knowledge and effectiveness.
- Assist with commercial activities including pricing requests, contract renewals, discount approvals, and partner program administration.
- Track partner performance metrics, monitor trends, and provide recommendations to improve partnership outcomes and operational efficiency.
- Collaborate with Product, Implementation, and Client Success teams to resolve integration issues, support escalations, and ensure successful partner engagements.
- Contribute to the development and maintenance of partnership playbooks, operational processes, and best practices that support long-term scalability.
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