Customer Support Agent
New
S
Stay GroupIGaming Marketing
UkraineFull-Time
Salary not disclosed
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Job Details
- Languages
- English
- Required Skills
- Problem SolvingCustomer support
Requirements
- English language at an Upper-intermediate level.
- Proactive approach.
- Sense of responsibility and ability to work in a team.
- Resilience and good communication skills.
- Passion for the customer service industry.
- Ability to work in different shifts.
- Positive attitude towards gambling.
Responsibilities
- Work with a large volume of live chats and emails.
- Provide accurate, reliable, and comprehensive information to customers.
- Adhere to communication procedures, instructions, and policies.
- Support other business units by communicating with customers and documenting customer inquiries.
- Manage complaints and provide appropriate problem resolutions within established deadlines.
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