Customer Support Agent

New
S
Stay GroupIGaming Marketing
UkraineFull-Time
Salary not disclosed
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Job Details

Languages
English
Required Skills
Problem SolvingCustomer support

Requirements

  • English language at an Upper-intermediate level.
  • Proactive approach.
  • Sense of responsibility and ability to work in a team.
  • Resilience and good communication skills.
  • Passion for the customer service industry.
  • Ability to work in different shifts.
  • Positive attitude towards gambling.

Responsibilities

  • Work with a large volume of live chats and emails.
  • Provide accurate, reliable, and comprehensive information to customers.
  • Adhere to communication procedures, instructions, and policies.
  • Support other business units by communicating with customers and documenting customer inquiries.
  • Manage complaints and provide appropriate problem resolutions within established deadlines.
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