Senior Account Manager
New
T
The Mill AdventureIGaming
St. Julian's, MaltaFull-TimeSenior
Salary not disclosed
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Job Details
- Required Skills
- People ManagementProject CoordinationAccount ManagementCross-functional collaboration
Requirements
- Relevant iGaming experience as an Account Manager, ideally with a Platform Provider.
- Strong Account Management and people management skills.
- Strong working independently and as part of a team, diplomatic and motivational skills.
- Commercial awareness and understanding of how operators use platform capabilities to drive performance.
- Experience working cross-functionally with Commercial, Product and Technical teams.
- Excellent communications (written, verbal and presentation) and interpersonal skills.
Responsibilities
- Own the relationship between the company and the partners.
- Provide Project Managers, Product Owners and Technical teams with customer feedback and requests through relevant channels.
- Coordinate projects and activities for partners, within the company.
- Coordinate and communicate roadmaps, roll-out of system integrations, product features, promotional tools and back-end and front-end releases to partners.
- Educate new and existing partners on systems, tools and features available.
- Track and report account status for relevant KPIs.
- Proactively follow up on partners projections and results.
- Coach and challenge partners, always being a step ahead and looking for improvement areas.
- Manage, maintain and inform of news, game release schedules, accesses, promotions and marketing materials to partners via appropriate channels.
- Contribute to business discussions in and outside of the Account Management team on day-to-day operations and long term strategy.
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