- Own the relationship between the company and the partners.
- Provide Project Managers, Product Owners and Technical teams with customer feedback and requests through relevant channels.
- Coordinate projects and activities for partners, within the company.
- Coordinate and communicate roadmaps, roll-out of system integrations, product features, promotional tools and back-end and front-end releases to partners.
- Educate new and existing partners on systems, tools and features available.
- Track and report account status for relevant KPIs.
- Proactively follow up on partners projections and results.
- Coach and challenge partners, always being a step ahead and looking for improvement areas.
- Manage, maintain and inform of news, game release schedules, accesses, promotions and marketing materials to partners via appropriate channels.
- Contribute to business discussions in and outside of the Account Management team on day-to-day operations and long term strategy.
People ManagementProject CoordinationAccount Management+1 more