The Mill Adventure

πŸ‘₯ 11-50InternetGamingInformation TechnologySoftwareπŸ’Ό Private Company
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The Mill Adventure is a dynamic scale-up focused on revolutionizing the iGaming industry through innovative products and technology. Founded in 2019, it boasts a team of over 90 experts dedicated to operational excellence and cultural diversity, offering a comprehensive gaming platform that ensures rapid deployment and success. The company fosters a collaborative environment with various working models, valuing transparency, accountability, and competency.

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πŸ“ Malta

🧭 Full-Time

πŸ” IGaming

  • Knowledge in casino operations, integrations, or sportsbook management
  • Understanding of iGaming platforms, game provider APIs, sportsbook integrations, and back-office tools
  • Ability to manage technical documentation and ensure clarity for both internal teams and clients.
  • Excellent at multitasking, coordinating and problem-solving, with experience managing multiple stakeholders.
  • Familiarity with ticketing systems (Jira,) for issue tracking and resolution.
  • Knowledge of regulatory requirements and compliance standards in iGaming is a plus.
  • Manage new game provider and sportsbook integrations, working closely with integrations teams, providers to ensure a seamless setup.
  • Coordinate and track integration progress, ensuring all features and requirements are met before go-live.
  • Oversee updates for existing integrations, ensuring compatibility with platform enhancements and regulatory changes.
  • Troubleshoot integration issues, liaising with game providers, sportsbook suppliers, and internal teams to resolve them promptly.
  • Act as point of contact for gaming integration, ensuring smooth functionality for our B2B partners.
  • Own, manage and execute test cases throughout the project’s lifecycle, improving and documenting best test practices, ensuring quality assurance processes are maintained.
  • Collaborate with internal teams to improve documentation, making it accessible and valuable for both internal use and client reference.
  • Stay updated on regulatory requirements, ensuring compliance with gaming restrictions and industry best practices.
  • Handle and prioritize tickets related to game and sportsbook integrations, ensuring timely resolution.
  • Coordinate with internal teams and providers to address client issues effectively.
  • Monitor and analyse recurring issues, recommending improvements to processes and integrations.

JiraAPI testingDocumentationComplianceTroubleshooting

Posted 18 days ago
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πŸ” IGaming

  • Proven experience in client success, account management, or business development within B2B iGaming.
  • Strong leadership skills with experience managing teams.
  • Ability to analyze data and provide strategic insights.
  • Great knowledge of B2B platform solutions, compliance, and iGaming operations.
  • Excellent communication skills
  • Structured approach to work
  • Great organisational and prioritization skills
  • Autonomous and self-motivated
  • High learning drive
  • Lead and mentor the Client Success Team, ensuring high performance and strong client relationships.
  • Develop and implement strategies to enhance client satisfaction and maximize platform usage.
  • Establish and collaborate on escalation points for product specific queries for internal teams and clients, ensuring timely resolution.
  • Provide strategic guidance on market trends, compliance, player acquisition and strategies.
  • Work closely with Product, Commercial, and Operations teams to align client needs with our platform development.
Posted 18 days ago
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πŸ“ Malta

🧭 Full-Time

πŸ” IGaming

  • Experience in partner management, business development, or account management within B2B iGaming.
  • Exceptional soft skills
  • Strong knowledge of service providers and integrations flow.
  • Commercial mindset with contract negotiation experience.
  • Manage and strengthen relationships with key industry partners (CRM providers, affiliate tools, and other service providers).
  • Ensure seamless integrations of partner solutions within our B2B platform.
  • Negotiate commercial agreements to optimize business opportunities for both parties.
  • Monitor partner performance and provide strategic recommendations to internal teams and clients.
  • Collaborate with operators to align partnership initiatives with business objectives.

Business DevelopmentAccount Management

Posted 18 days ago
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πŸ“ Malta

πŸ” IGaming

  • 2-3 years’ experience in a Technical Compliance role within iGaming.
  • Work experience in an ISO27001 compliant environment.
  • Understanding of the iGaming business framework and best practice standards.
  • Strong planning and organisational skills.
  • Excellent communication skills.
  • Attention to detail, composure, and patience.
  • Highly pragmatic and proactive.
  • Ability to work independently with minimal management.
  • Team player with a hands-on approach.
  • Providing independent oversight and assurance to the business of compliance to technical requirements.
  • Proactively researching technical requirements and regulations for new and existing markets.
  • Carrying out technical compliance gap assessments across relevant jurisdictions.
  • Providing advice on the interpretation of technical regulations and their implementation.
  • Maintaining contact with key stakeholders such as product development and B2B suppliers.
  • Ensuring products meet technical compliance in jurisdictions of operation.
  • Interacting with regulators on technical compliance matters.

Communication SkillsAnalytical SkillsCollaborationAttention to detailTeamwork

Posted 5 months ago
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