Mid-Market Account Manager

F
FleetioTransportation Technology
Remote - USAFull-TimeMiddle
Salary not disclosed
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Job Details

Experience
3+ years
Required Skills
NegotiationAccount Management

Requirements

  • 3+ years of quota-carrying Account Management, Strategic Account Management, or SaaS sales experience
  • Track record of exceeding revenue targets
  • Demonstrated success driving expansion revenue through account planning, upselling, cross-selling, and renewal strategies
  • Experience managing and prioritizing a large book of business
  • Strong account mapping and stakeholder management skills
  • Ability to develop and execute account growth strategies
  • Experience identifying customer business objectives and translating them into expansion opportunities
  • Strong commercial acumen, negotiation skills, and executive presence
  • Highly organized with exceptional prioritization and pipeline management skills
  • Willingness to travel approximately 25%

Responsibilities

  • Own a portfolio of Mid-Market accounts with responsibility for retention, expansion, and net revenue growth
  • Develop and execute strategic account plans that identify growth opportunities, stakeholder relationships, and expansion pathways
  • Conduct account mapping to build multi-threaded relationships and expand engagement across departments, business units, and executive stakeholders
  • Prioritize accounts and opportunities based on growth potential, customer objectives, and business impact
  • Drive expansion strategy through proactive upsell, cross-sell, and product adoption initiatives
  • Uncover and qualify new revenue opportunities by aligning Fleetio's solutions with customer business goals
  • Achieve NRR objectives through renewals, expansion sales, and commercial negotiations
  • Partner with Customer Success to maximize adoption, value realization, and expansion readiness
  • Present business reviews, strategic recommendations, and product demonstrations to stakeholders at all levels, including executive leadership
  • Serve as a trusted advisor by providing industry insights, best practices, and strategic guidance
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