Manager, Professional Services
New
Z
ZscalerCloud Security
Remote - Texas, USA; Remote - USA, Central Time ZoneFull-TimeManager
Salary143,500 - 205,000 USD per year
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Job Details
- Experience
- 5+ years in Professional Services or Consulting; 3+ years in a leadership role
- Required Skills
- LeadershipProject ManagementSaaS
Requirements
- Foundational understanding of AI/ML technologies
- 5+ years of experience in Professional Services or Consulting delivery within enterprise software or SaaS
- 3+ years of experience in a leadership role managing geographically distributed delivery teams
- Experience managing cross-functional stakeholders in a high-growth environment
- Demonstrated experience in leadership development and implementing organizational strategy
- Technical expertise in network technologies, VPNs, firewalls, proxies, and cloud security protocols
Responsibilities
- Lead and manage a technical team of consultants and project managers responsible for Zscaler solution deployments and support in the AMS Central Region
- Own the hiring, onboarding, development, and performance management for the team to ensure high-quality delivery
- Manage cross-functional relationships across Sales, Customer Success, Product Management, and Support to drive successful deployments
- Participate in long-term planning and strategic decision-making with global partners, including PS Sales and Practice leads
- Drive operational excellence through process improvement, tooling, and the effective management of KPIs to enhance automation and reduce manual effort
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