Account Manager, EMEA

New
S
StarRezStudent housing software
Remote (UK)Full-TimeMiddle
Salary not disclosed
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Job Details

Experience
3+ years in quota-carrying role OR 5+ years in student accommodation/PBSA/higher education/property management
Required Skills
SalesforceAccount ManagementCustomer Success

Requirements

  • 3+ years of experience in a quota-carrying Account Executive or Account Management role, OR 5+ years in student accommodation, PBSA, higher education, or multi-family property management.
  • Proven ability to operate in a metrics-driven sales environment.
  • Exceptional presentation and communication skills for diverse cultural and business contexts.
  • Strong discovery and analytical skills.
  • Excellent time management and prioritisation skills.
  • Bachelor’s degree or equivalent experience.
  • Experience using StarRez or similar student accommodation/property management software.
  • Success managing complex, multi-stakeholder sales cycles in EMEA markets.
  • Strong understanding of procurement processes, tenders, and software licensing agreements.

Responsibilities

  • Drive revenue growth within an assigned EMEA territory by identifying upsell and expansion opportunities.
  • Lead complex, consultative sales cycles including discovery, product demonstrations, and deal closure.
  • Build and maintain trusted relationships with universities, PBSA operators, and student accommodation providers.
  • Conduct thorough needs analysis to align solutions to operational and financial outcomes.
  • Lead and support tender, RFP, and formal procurement processes.
  • Collaborate with Product, Professional Services, Marketing, and Finance teams.
  • Represent the voice of the customer internally to inform product development.
  • Maintain accurate pipeline, forecasting, and activity tracking in Salesforce and Gong.
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