Lead Solution Engineer
New
G
Gong.ioRevenue Intelligence
Remote (US)Full-TimeLead
Salary213,000 - 250,000 USD per year OTE
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Job Details
- Experience
- 8+ years
- Required Skills
- RESTful APIsJSONCRM
Requirements
- 8+ years of customer facing experience in a solution engineering role (pre-sales) or a combination of solution engineering and other relevant work experience.
- Experience with sales technology: CRMs, cloud architecture, or telephony / web conference systems.
- Understanding of security and privacy pertaining to SaaS systems.
- Understanding of key sales personas and workflows within a GTM organization.
- Excellent verbal and written communication skills.
- Strong interpersonal and teamwork skills.
- Experience with data flows, AI & ML concepts, analytics, APIs, webhooks, or JSON (plus).
Responsibilities
- Work alongside Sales and Customer Success as the ultimate product expert and account team technical advisor.
- Thoroughly understand all aspects of the Gong platform to explain and demo the technology.
- Be the trusted advisor to ensure customers achieve desired business outcomes.
- Assist prospects and customers with business assessments (POCs, Pilots).
- Execute the build and delivery of outcome-based demos and solution architecture diagrams for complex use cases.
- Solve complex business and technical requirements.
- Assist with RFPs and questionnaires in sales cycles.
- Work cross-functionally to eliminate bottlenecks.
- Collaborate with Product Marketing, Product Management, and Engineering to influence product roadmap.
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