Enterprise Solutions Associate
NationwideFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 1–3 years
- Required Skills
- Project Management
Requirements
- 1–3 years of experience in operations, technology support, field services, or solution delivery.
- Strong communication skills and comfort working directly with customer stakeholders.
- Ability to manage multiple tasks and work independently.
- Ability to coordinate with cross-functional teams.
- Willingness to travel to customer sites (20–40%).
- Experience with hardware/software deployments, mobile devices, or automation technology.
- Previous exposure to logistics workflows, hospital support services, or clinical project work.
- Experience delivering training or supporting end-users in a healthcare environment.
Responsibilities
- Assist in gathering customer requirements, workflow details, and site information.
- Support solution architects in preparing diagrams, assessments, and configuration plans.
- Support project managers in executing deployment plans and tracking progress.
- Assist with on-site robot setup, route mapping, testing, and configuration.
- Deliver or support training sessions for hospital staff.
- Track utilization metrics, delivery volumes, and customer feedback.
- Identify opportunities for workflow optimization or new use cases.
- Document best practices and provide field feedback to Product and Engineering teams.
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