Full-Service Restoration Reviewer
New
B
BosunRestoration Services
Remote Claims Force team, Tuesday-Saturday | Start time between 7:00 AM – 9:00 AMFull-TimeMiddle
Salary$67k - $70k / year
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Job Details
- Experience
- Three or more years of experience
- Required Skills
- Microsoft OfficeQuality Assurance
Requirements
- High School Diploma or GED
- Three or more years of experience in restoration estimating or estimate review
- Experience in mitigation, reconstruction, and contents required
- Advanced knowledge of Xactimate and insurance estimating software (XactAnalysis, Claims Connect, etc.)
- Detail-oriented and analytical mindset
- Excellent written and verbal communication skills
- Confident in providing direct feedback and coaching to field teams
- Strong organizational and time management skills
- Proficiency in Microsoft Outlook, Teams, SharePoint, Excel, and OneDrive
- Demonstrated ability to adapt to evolving standards and priorities
Responsibilities
- Conduct comprehensive estimate reviews for services including water mitigation, mold remediation, reconstruction, contents, board-up, abatement, biohazard, and fire damage.
- Evaluate estimate documentation in Xactimate, XactAnalysis, Claims Connect, Validate, CMS, and related systems.
- Ensure compliance with carrier requirements, internal standards, and industry best practices.
- Provide professional and constructive feedback to franchise teams to improve estimating consistency and accuracy.
- Communicate with both franchise locations and carrier representatives through various digital platforms.
- Monitor trends and performance indicators to help identify training opportunities or process improvements.
- Support surge needs during catastrophe events or times of increased volume.
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