- Perform deep-dive process autopsies to dissect current workflows and remove bottlenecks.
- Architect and advocate for a bigger, bolder vision for state-level workforce service delivery.
- Translate complex workforce business requirements into technical process flows within the Career Edge platform.
- Partner with state and local workforce boards to redesign models covering people, processes, and platforms.
- Guide workforce boards in mastering new technology to improve service outcomes.
- Manage multiple complex initiatives while transitioning between strategic state-level discussions and tactical support for frontline staff.
Project Management