- Gather business requirements for existing data warehouse processes and applications through interviews with technical experts and SMEs.
- Schedule and conduct walkthroughs and business reviews to validate requirements.
- Identify, validate, and document metadata usage and data lineage.
- Map business process flows using Visio and recommend solutions based on research.
- Conduct root cause analysis and document findings to drive defect resolution.
- Assist in developing and delivering training programs and materials for federal IT systems.
- Guide and advise less experienced team members within assigned applications.
- Provide outstanding service to customers to ensure needs are met efficiently.