Program Operations Coordinator
New
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TechnologyAdviceB2B media publishing
Location: Philippines - Remote, 9:00 pm to 6:00 am PHT (APR-OCT) or 10:00 pm to 7:00 am PHT (NOV-MAR)Full-TimeMiddle
Salary40,000 - 80,000 PHP per month
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Job Details
- Experience
- 3+ years
- Required Skills
- Lead GenerationDigital MarketingProcess improvementCRM
Requirements
- Bachelor’s degree in marketing, communications, business, or a related field, or equivalent professional experience
- 3+ years of experience in program coordination, operations, campaign management, media operations, sales support, or a similar role
- Strong organizational skills, with the ability to manage multiple programs, deadlines, requirements, and stakeholder needs
- Excellent written and verbal communication skills
- High attention to detail when reviewing campaign requirements, quote inputs, reporting data, billing details, and delivery expectations
- Strong analytical and problem-solving skills
- Experience documenting processes, improving workflows, or creating templates
- Comfort working cross-functionally with Sales, Client Success, Finance, Operations, and external partners
- Must have a working laptop/pc and internet and back-up connection
- Familiarity with digital marketing, lead generation, campaign tracking, CRM systems, reporting tools, or RFP workflows preferred
Responsibilities
- Launch and manage client lead generation programs, ensuring accurate setup, configuration, and timely execution
- Monitor pacing and performance to help ensure program goals, timelines, and deliverables are met
- Track operating costs and margins, providing periodic updates to leadership
- Support quality control by reviewing lead delivery, asset readiness, targeting requirements, and program details
- Support the direct sales team by reviewing RFP requests and preparing accurate quote inputs
- Prepare daily and weekly reports on key program metrics, highlighting trends, risks, and areas for improvement
- Collaborate with Finance and other stakeholders to support accurate and timely invoicing
- Serve as a primary point of contact for internal teams and external partners on assigned programs
- Evaluate execution workflows, tools, and documentation to identify gaps and opportunities for improvement
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