Senior Manager, HR Operations & Systems
C
CommvaultData Protection
United StatesFull-TimeManager
Salary123,250 - 224,250 USD per year
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Job Details
- Experience
- 7+ years
- Required Skills
- Process improvementChange ManagementWorkday
Requirements
- 7+ years of experience in HR Operations, People Operations, Shared Services, or HR program delivery.
- Demonstrated success leading and improving HR processes in a complex, high-growth, or global organization.
- Strong experience in process design, SOP development, service delivery, and operational governance.
- Proven ability to partner cross-functionally with HR, Payroll, IT, Legal, and Finance.
- Experience partnering with IT to deliver HR system implementations and integrations.
- Experience leading change management and implementing process improvements at scale.
- Strong knowledge of HR systems, with experience working in Workday environments preferred.
- Ability to use data and metrics to identify trends and measure performance.
- Prior leadership experience, including team development and performance management.
- Experience in SaaS, high growth technology, or other fast-paced environments preferred.
Responsibilities
- Lead and optimize core HR Operations processes, embedding AI agents and agentic workflows across onboarding, offboarding, employee lifecycle changes, and recruiting.
- Standardize HR processes, documentation, and operating procedures.
- Identify process gaps, friction points, and redundancies, implementing tech-enabled solutions.
- Partner with HR, Payroll, IT, Finance, and Shared Services stakeholders.
- Establish and monitor operational metrics, service levels, and process performance indicators.
- Support HR systems enhancements in partnership with HRIS and IT teams.
- Lead change management, communications, and training related to People Operations.
- Ensure People Operations practices align with data governance and compliance requirements.
- Lead, coach, and develop a team responsible for scalable, employee-centered HR operations.
- Establish metrics to track automation impact, productivity gains, and user adoption.
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