Senior Sales Strategy and Operations Analyst

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PagerDutyDigital Operations Management
Remote (USA)Full-TimeSenior
Salary99,000 - 149,600 USD per year
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Job Details

Experience
3-5 years
Required Skills
Project ManagementData AnalysisSalesforceMicrosoft ExcelGoogle Sheets

Requirements

  • 3-5 years of experience in sales operations, revenue operations, or strategy & operations
  • Strong proficiency in Salesforce (reports, dashboards, data management)
  • Advanced Excel/Google Sheets skills and experience with data analysis
  • Proven ability to build scalable processes and drive operational improvements
  • Excellent communication skills and ability to partner cross-functionally
  • Comfortable working independently in a matrix organization
  • Self-starter with strong project management capabilities

Responsibilities

  • Manage daily operational requests from commercial sales teams, including territory management, account assignments, and rep coverage optimization
  • Serve as a strategic business partner to the AVP of Commercial Sales
  • Serve as primary point of contact for commercial teams on operational needs and process questions
  • Support weekly/monthly forecasting processes and pipeline reviews
  • Build and implement scalable processes for commercial teams (e.g., BDR routing, lead assignment, account segmentation)
  • Identify operational inefficiencies and design solutions to improve team productivity
  • Conduct analysis on customer accounts (e.g., AI customer segmentation by ARR, renewal tracking, churn risk identification)
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99,000 - 149,600 USD per year
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