Customer Service Representative
Inactive
United StatesPart-TimeEntry
This job is no longer active. We keep the page for reference, but the employer may not accept new applications.
Salary33,363.2 - 45,760 USD per year
Job Details
- Experience
- Minimum of one year office support experience in a customer service role.
- Required Skills
- Customer serviceMicrosoft Office SuiteData entry
Requirements
- Minimum of one year office support experience in a customer service role
- High school diploma or GED
- Comfortable speaking on the phone and writing clear messages
- Typing speed of 45 WPM
- Familiarity with basic 10-key
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail
- Problem-solving skills
- Ability to multitask
- Professional virtual appearance with a quiet, distraction-free workspace
Responsibilities
- Reach out to body shops to confirm vehicle pick-up details and obtain vehicle release authorization.
- Talk to vehicle owners to get necessary releases and arrange transport.
- Use the “DeCode This” tool to search VINs and gather vehicle information.
- Maintain accurate notes in the system about each vehicle and interaction.
- Meet daily performance goals of 100+ calls and 60+ live lots processed.
- Participate in weekly team meetings via Teams.
- Follow all company policies and guidelines.
- Perform other duties as assigned.