Cranial Technologies

Cranial Technologies is a medical company that supports children with plagiocephaly.

251-500 employees

Founded 1986

Education

Private Company

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Education Medical Health Care

Open Positions2

RemoteFull-TimeHealthcarePosted

Customer Service Representative – Parent Liaison

Providing outstanding customer service to our families over the phone
Accurately entering patient registration information and initial appointment scheduling, including identifying potential conflicts or trends for each Clinic schedule
Coordination of information between referring physicians, insurance companies, and our own treatment clinics
Review cost share amounts, co-payments and financial responsibility with our families
Handling variable call-volume on multiple queues, averaging 40 to 70 calls a day

Problem SolvingCustomer serviceData entry

Showing 1 of 2 positions

About Cranial Technologies

Cranial Technologies is the only company globally dedicated to treating infants with plagiocephaly, or "flat head syndrome." With over 300,000 babies successfully treated using the proprietary DOC Band®, you will help families give their children the best possible start. You join a team that also provides EarWell® treatment to correct infant ear shapes non-surgically. You will transform lives by pioneering specialized medical solutions, ensuring every family receives the finest treatment and results.

Innovation in Pediatric Orthotics

You will work with advanced technology that sets the standard in pediatric orthotics. Cranial Technologies utilizes Digital Surface Imaging (DSi) to capture precise 3D images of a baby's head. These images feed into their proprietary Sentient3D® program, which designs custom orthotics. The manufacturing process uses sophisticated 3D printing and multi-axis milling machines. You contribute to a continuous cycle of innovation, crafting life-changing medical devices for infants.

Why Join Us

Make a tangible impact by helping thousands of babies and their families.
Work with cutting-edge 3D imaging, design, and manufacturing technologies.
Grow your skills in a specialized medical field with dedicated experts.
Be part of a company that is the global leader in its niche market.

Benefits & Perks

Medical, Vision, and Dental Insurance
401k Retirement Plan
Flex Spending Plans
3.5 Weeks Paid Time Off plus 7 Paid Holidays
Life Insurance
Short/Long Term Disability Insurance
Performance-based bonuses for some roles

Tech Stack

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