IT Specialist
New
S
SardineFraud Prevention
Remote - SpainFull-TimeMiddle
Salary45,000 - 80,000 EUR per year
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Job Details
- Experience
- 2 to 4 years
- Required Skills
- Technical supportGoogle WorkspaceAsanaGitHub
Requirements
- 2 to 4 years of experience in IT operations, helpdesk, or technical support in a fast-moving environment.
- Strong proficiency in supporting macOS environments.
- Basic network troubleshooting and hardware support skills.
- Hands-on experience with Google Workspace administration.
- Familiarity with Mobile Device Management (MDM) workflows.
- Exceptional verbal and written communication skills.
- Self-starter capable of prioritizing ticket queues.
Responsibilities
- Maintain and support core IT systems, including Google Workspace and device management (JAMF).
- Execute IT onboarding and offboarding processes, including hardware provisioning, computer setups, and access management.
- Support tools like VPNs, password managers, and endpoint security; ensure device compliance.
- Serve as primary point of contact for daily IT issues and ticket resolution via Slack, email, and video.
- Maintain accurate hardware and software inventories and assist in administering the collaboration stack (Slack, GitHub, Asana).
- Keep internal systems documentation and knowledge base articles up to date.
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