People Operations Coordinator
New
C
Chainlink LabsBlockchain, Fintech
Charlotte, Tampa, Canada, overlap some working hours with Eastern Standard Time (EST)ContractMiddle
Salary50,000 - 115,000 USD per year
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Job Details
- Experience
- 2–4 years
- Required Skills
- JiraConfluenceGoogle WorkspaceWorkday
Requirements
- 2–4 years of experience in People Operations, HR, Employee Services, Recruiting Operations, or a related field.
- Experience supporting employees or candidates in a customer-facing support environment.
- Experience working with HR systems and workplace tools such as Workday, Ashby, Jira, Confluence, Google Workspace, or similar platforms.
- Strong attention to detail and experience managing employee data and documentation with accuracy.
- Ability to prioritize and manage multiple requests in a fast-paced environment.
Responsibilities
- Serve as the first point of contact for employee and manager People Team inquiries, providing timely, high-quality support.
- Manage and resolve helpdesk requests, escalating complex issues as needed.
- Execute employee lifecycle processes including onboarding, offboarding, job changes, and HR administration.
- Maintain accurate employee data and documentation across People systems.
- Create and maintain knowledge base content, process documentation, and standard operating procedures.
- Support compliance, records management, audits, and policy administration activities.
- Identify opportunities to improve processes through automation, AI, and operational best practices.
- Partner with cross-functional teams to continuously improve the employee experience.
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