Senior Associate, People Operations

New
P
PearlArtificial Intelligence
Remote From these States: California, Florida, Georgia, Idaho, Illinois, Massachusetts, Michigan, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Virginia, Washington, and Wisconsin., Pacific or Mountain time zoneFull-TimeMiddle
Salary not disclosed
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Job Details

Experience
1-3 years of professional experience
Required Skills
Artificial IntelligenceMicrosoft OfficeProcess improvementData managementGoogle Workspace

Requirements

  • 1-3 years of professional experience in HR, People Operations, recruiting coordination, operations, customer support, administration, or a related field.
  • Genuine interest in building a career in Human Resources or People Operations.
  • Excitement about learning new systems, tools, and technologies, including AI.
  • Strong written and verbal communication skills.
  • Ability to build positive relationships and collaborate effectively across different teams, time zones, and cultures.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple priorities while maintaining accuracy.
  • Comfort learning and working with software platforms and systems.
  • Proficiency with Microsoft Office or Google Workspace tools.

Responsibilities

  • Support onboarding activities that help new team members feel welcomed, informed, and set up for success.
  • Assist with offboarding processes and help gather employee feedback through exit interviews and surveys.
  • Partner with teammates to ensure a positive experience throughout the employee lifecycle.
  • Collaborate with our global People team to support day-to-day HR operations and employee requests.
  • Help identify opportunities to improve processes and create more efficient ways of working.
  • Participate in training focused on AI tools and AI agent development.
  • Help build, test, maintain, and improve AI-powered workflows and employee support solutions.
  • Develop and update documentation, guides, and resources that help employees navigate company programs and policies.
  • Keep employee records accurate and up to date across HR systems such as HiBob and Lattice.
  • Assist with maintaining compliance with employment laws, company policies, and internal processes.
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