Senior Client Success Manager - Programmatic
New
Z
Zeta GlobalAd-Tech
Remote - Dallas, TXFull-TimeSenior
Salary80,000 - 95,000 USD per year
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Job Details
- Experience
- 3+ years
- Required Skills
- Microsoft ExcelAccount Management
Requirements
- 3+ years of experience in programmatic advertising, digital media, or ad-tech within Client Success, Account Management, or similar roles.
- Hands-on DSP experience, including campaign setup, optimization, and reporting.
- Proven ability to independently manage multiple live campaigns and client relationships.
- Strong communication skills and comfort leading client and executive-level conversations.
- High attention to detail and ability to prioritize in fast-paced environments.
- Strong analytical skills and comfort with Excel and performance reporting.
Responsibilities
- Own and manage 10+ active programmatic campaigns end-to-end across multiple accounts.
- Lead all client communications, including status calls, QBRs, and escalations.
- Serve as the technical owner of campaign execution, ensuring setup, optimization, and strategy alignment.
- Apply DSP functionality and optimization levers to drive performance improvements.
- Deliver client-ready reporting and performance insights in partnership with Analytics.
- Proactively identify and support upsell, cross-sell, and renewal opportunities.
- Collaborate cross-functionally to resolve issues and ensure client experience.
- Partner with Client Success Director on escalations and resolution.
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