Strategic Account Coordinator
New
M
MindbodyWellness Technology
Location: BrazilFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 1+ years
- Required Skills
- SalesforceMicrosoft ExcelReportingQuality Assurance
Requirements
- 1+ years of experience in account coordination, revenue operations, or a customer or partner-facing support role
- Strong written and verbal communication skills in English
- Strong organizational and problem-solving skills
- High attention to detail and a consistent approach to data accuracy
- Analytical mindset and comfort working with reporting tools
- Experience with Salesforce, Claude Cowork, or Excel
- Proactive, self-directed working style
Responsibilities
- Support client initiatives such as reporting, quality assurance checks, and audits to help Strategic Accounts deliver consistent outcomes
- Partner with Strategic Account Managers (SAMs) to process location adds, cancellations, and transfers
- Maintain accurate Salesforce records, including account hierarchies, contact details, account classifications, and custom fields
- Monitor details and deadlines across multiple requests at once
- Spot operational inefficiencies and escalate issues with clear context and supporting data
- Assist with ad-hoc projects and initiatives as assigned by Strategic Accounts leadership
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