Technical Solution Manager
New
C
Counterpart HealthHealthcare Technology
Remote - USAFull-TimeMiddle
Salary134,000 - 175,000 USD per year
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Job Details
- Experience
- 5–8 years
- Required Skills
- EHR
Requirements
- 5–8 years of experience in technical implementation, solutions engineering, technical account management, or a closely related field
- Led data integrations or EHR implementations in healthcare settings
- Strong understanding of HL7, FHIR, C-CDA, or similar standards
- Comfortable in customer-facing meetings and technical architecture discussions
- Ability to translate fluently between clinical, operational, and engineering stakeholders
- Ownership mindset for end-to-end delivery
- Experience thriving in ambiguity
Responsibilities
- Lead end-to-end technical onboarding for new customers, including data integrations, EHR configurations, and platform setup
- Serve as the primary technical account manager for a portfolio of enterprise customers post-launch
- Partner cross-functionally with Engineering, Product, Data, and Customer Integrations teams
- Define and refine scalable onboarding playbooks and technical documentation
- Navigate complex, multi-stakeholder relationships across clinical, IT, and operational contacts
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