Senior Regional Account Manager
New
T
The Knot WorldwideSaaS, Wedding Industry
Remote - United StatesFull-TimeSenior
Salary42,500 - 80,000 USD per year
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Job Details
- Experience
- 3-5 years
- Required Skills
- Data AnalysisAccount ManagementSaaS
Requirements
- 3-5 years of experience in a consultative renewal/retention/expansion/cancellation experience in a SaaS or similar environment.
- Proven performance against revenue goals and customer performance targets.
- Experience owning a smaller, higher revenue/higher impact book of business.
- Comfortable with direct accountability for individual and customer outcomes.
- Proven influencing and problem-solving skills.
- Excellent written, verbal, and virtual/in-person communication & presentation skills.
- Thrives in a high-paced and highly collaborative team environment.
- Consulting and coaching experience with small, medium-sized businesses.
- Quantitative and analytical skills.
- Comfortable with change, ambiguity, and decision-making with incomplete information.
- Ability to prioritize and stay organized.
Responsibilities
- Build relationships with key Vendor contacts & consult proactively with Vendors in the SMB/Mid-Market space.
- Maintain ownership and accountability of a regional/territory based book of business to achieve monthly ACV targets.
- Directly own Vendor retention by managing manual and auto renewals, handling and saving requests to cancel or downgrade.
- Champion Vendor sentiment by conducting proactive outreach.
- Conduct assigned Regional Account Onboarding.
- Share and be “the voice of the vendor” to leadership.
- Remain 100% compliant with all data, record-keeping, and reporting requests, including pipeline management and accurate forecasting.
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