Sales Strategy and Operations Manager
New
P
PagerDutyB2B SaaS
Location: Remote (USA)Full-TimeManager
Salary127,000 - 191,400 USD per year
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Job Details
- Experience
- 4–6 years
- Required Skills
- SalesforceTableauHubSpot
Requirements
- 4–6 years of experience in Sales Operations, Revenue Operations, or Sales Finance.
- Experience within a fast-growing B2B SaaS environment.
- Advanced CRM knowledge (Salesforce/HubSpot) including managing forecasting rollups and custom pipeline reporting.
- High proficiency in Excel/Google Sheets for financial modeling and compensation plan simulations.
- Experience with Forecasting tools (e.g., Clari, Gong).
- Experience with Incentive Compensation Management (ICM) software (e.g., CaptivateIQ, Spiff, Xactly).
- Data visualization experience (Tableau, Looker, or PowerBI).
- Strong data-modeling skills with ability to translate complex datasets into executive summaries.
- High emotional intelligence and communication skills for stakeholder management.
Responsibilities
- Partner with Sales Leadership and Finance to design, model, and implement annual and mid-year Sales Incentive Compensation Plans.
- Ensure data accuracy, timely payouts, and dispute resolution for the global sales team using ICM software.
- Conduct ongoing analysis on plan performance to ensure plans remain motivating and fiscally responsible.
- Own and optimize the weekly, monthly, and quarterly sales forecasting process.
- Manage and configure forecasting platforms to track pipeline health and conversion rates.
- Build, maintain, and optimize automated dashboards and reports tracking core SaaS metrics.
- Identify underperformance, bottlenecks, or top-performing behaviors to replicate across the organization.
- Provide the data foundations and analytical narratives for Quarterly Business Reviews (QBRs) and executive board meetings.
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