Disability Customer Service Representative
New
D
Dane Street, LLCInsurance
United StatesFull-TimeEntry
Salary15 - 21 USD per hour
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Job Details
- Required Skills
- Customer serviceTime ManagementCritical thinkingData entry
Requirements
- Associate’s Degree preferred.
- Business experience in a healthcare and/or insurance setting preferred.
- Good communication skills.
- Clear understanding of company business lines.
- Ability to apply critical thinking.
- Ability to manage time efficiently and meet specific deadlines.
- Computer literacy.
- Proficient typing skills.
Responsibilities
- Intake new cases and review/verify information and requests.
- Draft cases by entering information into the Dane Street system, AccessDS.
- Work with the client on any information missing pertinent to processing the claim.
- Sort, organize and create a medical document listing.
- Monitor, process and track cases to ensure we meet deadlines.
- Assign/schedule new cases to physicians for review based on availability and guidelines.
- Ensure that the assigned physician has no conflict of interest.
- Update clients frequently on cases in progress.
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