Genomic Client Services Specialist
New
United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Fluency in both French and English
- Experience
- 1–2 years
- Required Skills
- Customer serviceData entryCRM
Requirements
- 1–2 years of experience in customer service or client-facing support
- Vocational or bachelor’s degree in Life Sciences or related field
- Fluency in French and English
- Strong problem-solving skills
- Excellent attention to detail and accuracy
- Ability to multitask and manage competing priorities
- Experience in healthcare, diagnostics, or life sciences environments preferred
Responsibilities
- Provide responsive customer support via phone and email
- Manage order processing, data entry, and quality control
- Maintain client and order information in CRM systems
- Collaborate with laboratory, clinical, and sales teams
- Improve customer communication and service workflows
- Resolve complex or technical client inquiries
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