Director of Client Strategy and Services
New
Open to candidates outside of MNFull-TimeDirector
Salary125,000 - 165,000 USD per year
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Job Details
- Experience
- 9+ years relevant work experience
- Required Skills
- Presentation skillsCRM
Requirements
- Bachelor’s degree in business, marketing, communications, public relations, or equivalent work experience.
- 7+ years of marketing/advertising experience in an agency setting.
- 9+ years relevant work experience across Digital, 1to1 marketing, creative, social, paid media, MarTech and CRM.
- Strong storytelling and PowerPoint presentation skills with the ability to influence senior stakeholders.
- Experience advising clients on leveraging marketing technology to achieve business outcomes.
- Ability to translate complex technical and data concepts into clear, compelling narratives.
- Proven ability to develop strategic frameworks for marketing automation and customer engagement.
- Ability to anticipate, plan, and prioritize workload.
- Strong interpersonal skills and ability to thrive in a fast-paced environment.
- Leadership skills and desire to mentor.
- Proficiency in Salesforce Marketing Cloud.
Responsibilities
- Leverage digital expertise to shape solutions across email, website, and paid media.
- Lead the development of strategic, data-driven marketing approaches with an emphasis on marketing automation, CRM, and lifecycle strategy.
- Lead and inspire cross-functional agency teams to deliver insight-driven work.
- Develop, nurture, and grow strong senior-level client relationships.
- Partner closely with client teams across marketing, creative, operations, analytics, and technology.
- Create, lead, and present holistic strategies via engaging storytelling.
- Develop and articulate clear points of view to guide clients.
- Author project briefs, negotiate changes, and navigate challenges.
- Monitor and report on best practices and market trends.
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