Client Analyst II

New
B
bswift Benefits Administration
Remote- US, 8am-5pm Central TimeFull-TimeMiddle
Salary22 - 29 USD per hour
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Job Details

Required Skills
Analytical SkillsMicrosoft Excel

Requirements

  • Bachelor’s degree from a four-year college or university, or an equivalent combination of education and experience
  • Advanced proficiency in Microsoft Excel
  • Working knowledge of Microsoft Office products
  • Extensive experience working with databases
  • Strong analytical and problem-solving skills
  • Effective verbal and written communication skills
  • Experience with benefits administration systems, payroll systems, HRIS, or related software platforms

Responsibilities

  • Provide ongoing service delivery to support client requirements and business needs
  • Serve as first-level system support for assigned clients
  • Maintain and update client benefits websites
  • Perform ongoing audits and file reviews to ensure data integrity and accuracy
  • Manage daily, weekly, and annual inbound and outbound file processing
  • Research, analyze, and resolve participant cases and inquiries
  • Execute client-specific reporting and support ACA processing activities
  • Perform system testing to support bswift platform releases and annual enrollment activities
  • Configure and test system functionality to meet client requirements
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22 - 29 USD per hour
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