Strategic Accounts Director
New
G
Garner HealthHealth Technology
RemoteFull-TimeDirector
Salary190,000 - 250,000 USD per year OTE
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Job Details
- Experience
- 7+ years
- Required Skills
- Account ManagementClient relationship management
Requirements
- 7+ years of experience in a commercially-oriented account management or sales role in the employee benefits space
- Deep health plan design and benefits knowledge, including experience advising large and Enterprise employer clients on benefits strategy and cost performance
- Proven results of achieving retention and upsell targets year over year
- A self-starter with the strong desire to work in an ambiguous, rapidly evolving, and fast-paced startup environment with notable upside
- Excellent communication and presentation skills
- Problem solver in ambiguous situations
- A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.
Responsibilities
- Own the process to retain and upsell some of Garner’s largest employer clients (1,000 - 5,000 lives)
- Collaborate with account managers to ensure important clients have an excellent experience
- Become our client’s trusted strategic partner on plan design, bending cost trends and driving plan performance
- Establish and manage some of the most important strategic broker and client relationships
- Monitor overall client health and execute strategic plans to proactively address key account risks
- Work with clients to resolve strategic problems and ensure Garner is delivering value to the employer’s health plan and members
- Collaborate with product, data, and technology teams to deliver customized reports and presentations demonstrating the value and ROI of Garner
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