Consulting Unit Manager

M
M-FilesDocument Management
Finland. Sweden. Norway. Germany. United KingdomFull-TimeManager
Salary not disclosed
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Job Details

Languages
English
Experience
Minimum of five years
Required Skills
Project ManagementFinancial ManagementMentoringStakeholder management

Requirements

  • Minimum of five years of leadership or management experience.
  • Strong team leadership capability.
  • Excellent interpersonal and collaboration skills.
  • Excellent verbal and written communication skills.
  • Experience presenting to senior stakeholders.
  • Experience in carrying out projects and accountability for financial success.
  • Robust professional experience with information systems.
  • Fluent in English.
  • Prior M-Files experience or product knowledge preferred.

Responsibilities

  • Leading, managing, and mentoring the Services team to achieve world-class delivery standards.
  • Achieving billable utilization and employee satisfaction goals.
  • Accountable for on-time and on-budget project delivery.
  • Handling escalations related to services engagements.
  • Partnering with Sales to participate in the bidding process and owning Statements of Work.
  • Managing unit operations including recruitment, resourcing, coordination, and billing.
  • Developing consulting solution quality and competence development.
  • Collaborating with Global Services to create and maintain scalable offerings.
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