Implementation Specialist
D
DatacorProcess Manufacturing Software
Remote, International; Willingness to travel 25–50% across North America.Full-TimeEntry
Salary not disclosed
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Job Details
- Experience
- 1–3 years of laboratory experience
- Required Skills
- SQLMicrosoft ExcelProcess improvement
Requirements
- 1–3 years of laboratory experience in a refinery, petrochemical, industrial, or related lab environment (hands-on bench work, co-op, or internship experience counts).
- Foundational knowledge of one or more of the following: ASTM-aligned lab testing practices, instrument operation and calibration basics, or quality systems and compliance concepts.
- Strong communication skills and a willingness to learn customer-facing responsibilities.
- Problem-solving mindset with attention to detail.
- Willingness to travel 25–50% across North America.
- Bachelor's degree in Chemistry, Chemical Engineering, or a related scientific field (or equivalent experience).
Responsibilities
- Support senior implementation leads during customer deployments, learning the end-to-end project lifecycle.
- Assist in gathering requirements from customer stakeholders (Lab, Operations, Engineering, IT, Compliance) and documenting lab processes.
- Help coordinate project tasks and track milestones to support on-time delivery.
- Assist with configuring LIMS/QC workflows, including refinery sample tracking (units, tanks, streams), QC testing and results validation, and product release processes.
- Support instrument integration tasks and help document workflow configurations (GC, distillation, flash point, viscosity, vapor pressure, etc.).
- Assist in delivering training sessions for lab teams (chemists, technicians, supervisors) across varying technical skill levels.
- Help create and maintain documentation and knowledge transfer materials (SOPs, job aids, configuration notes).
- Assist with troubleshooting technical and process-related issues during implementation and go-live support.
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