Senior Program Delivery Professional
USFull-TimeSenior
Salary86,300 - 118,700 USD per year
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Job Details
- Experience
- 5+ years of experience in Stars and HEDIS or related healthcare quality programs; 3+ years of experience in vendor management, project management, or program delivery roles.
- Required Skills
- Project ManagementSQLData AnalysisMicrosoft Power BIMicrosoft Excel
Requirements
- 5+ years of experience in Stars and HEDIS or related healthcare quality programs.
- 3+ years of experience in vendor management, project management, or program delivery roles.
- Strong proficiency in Microsoft Excel, Power BI, and SQL for data analysis and reporting.
- Experience working independently across multiple stakeholders in a matrixed organization.
- Strong analytical skills with the ability to interpret healthcare metrics, trends, and identify gaps in care.
- Ability to manage multiple priorities under tight deadlines while maintaining accuracy and quality.
- Strong judgment, discretion, and problem-solving abilities in complex operational environments.
Responsibilities
- Manage and execute Stars, Clinical, and Pharmacy programs supporting in-home health assessment initiatives and quality improvement efforts.
- Monitor in-home visit data collection to ensure accuracy, compliance, and real-time visibility aligned with program requirements.
- Oversee operational dashboards, identifying performance gaps and coordinating corrective actions and continuous improvement initiatives.
- Conduct root cause analysis and incident resolution related to Stars data, ensuring accuracy at the member level.
- Partner with cross-functional stakeholders including clinical, Stars, pharmacy, and vendor teams to prioritize and enhance program outcomes.
- Support program reporting and communicate performance results, insights, and improvement opportunities to leadership.
- Manage budget tracking for Stars and follow-up programs, including validation of vendor invoicing and data integrity.
- Make independent decisions on moderately complex operational and technical program delivery components.
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