Account Manager
Anywhere in Latin AmericaContractMiddle
Salary not disclosed
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Job Details
- Languages
- English (C1 proficiency)
- Required Skills
- Account ManagementStakeholder managementCRM
Requirements
- Proven experience managing and growing client portfolios within an agency, SaaS, or consulting environment
- Strong relationship management skills
- Experience engaging stakeholders across VP, Director, and operational levels
- Track record of driving retention, expansion, and long-term client value
- Strong commercial acumen (forecasting, revenue ownership, profitability management)
- Ability to connect business strategy with CRM, data, or Martech solutions
- Excellent communication and stakeholder management skills
- Proactive, consultative mindset
- Experience working cross-functionally with delivery, strategy, and technical teams
- English proficiency at C1 level
Responsibilities
- Build and maintain strong, multi-threaded relationships across your client portfolio
- Develop a deep understanding of client business goals and success metrics
- Lead strategic account reviews, EBRs, and planning sessions
- Act as the voice of the client internally
- Proactively manage escalations, risks, and performance issues
- Identify and unlock growth opportunities within existing accounts
- Drive account expansion through upsells, renewals, and scope evolution
- Own forecasting, pipeline visibility, and commercial performance
- Collaborate with Programme Management and Delivery teams
- Contribute to continuous improvement and knowledge sharing
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