Chief Operations Officer
New
M
Make-A-Wish AmericaNonprofit
Remote positions are open to applicants based anywhere in the continental U.S.Full-TimeExecutive
Salary295,000 - 320,000 USD per year
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Job Details
- Required Skills
- LeadershipOperations ManagementFinancial ManagementRisk ManagementData analyticsChange Management
Requirements
- Demonstrated ability to lead complex, multi-functional operations and drive organizational effectiveness and transformation initiatives.
- Strong understanding of financial management, budgeting, forecasting, and resource allocation within a nonprofit environment.
- Experience leading seasoned executives across human resources, organizational development, and talent management.
- Familiarity with legal and regulatory requirements affecting nonprofit organizations.
- Understanding of strategic planning processes and performance measurement frameworks.
- Knowledge of information systems, data analytics, and technology infrastructure to support operations and decision-making.
- Track record of building, leading, and motivating high-performing teams.
- Familiarity with nonprofit management principles, including governance, compliance, funding structures, and mission-driven program delivery.
Responsibilities
- Provide executive leadership and oversight of day-to-day operations to ensure alignment with the organization’s mission, vision, and strategic goals.
- Lead and integrate core operational functions, including finance, human resources, information technology, legal, compliance, and administration.
- Develop and implement operational strategies, policies, and systems that promote efficiency, scalability, and organizational effectiveness.
- Partner with the CEO and executive leadership team to drive strategic planning and execution across the organization.
- Drive AI enablement across the organization, co-leading with the CIO to move Make-A-Wish from nonprofit benchmarks to for-profit standards of technology-driven transformation.
- Oversee financial performance, including budgeting, forecasting, and resource allocation, ensuring fiscal responsibility and sustainability.
- Establish performance metrics and monitor outcomes to ensure achievement of organizational goals.
- Lead, coach, and hold accountable senior leadership team members.
- Ensure compliance with all applicable laws, regulations, and organizational policies.
- Collaborate with internal and external stakeholders, including the Board of Directors.
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