Outbound Sales Specialist
New
A
AJMediaE-commerce
Metro Manila, Philippines. Central Visayas, Philippines. Davao Region, PhilippinesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 1–3 years
- Required Skills
- ShopifyCRMCustomer Success
Requirements
- 1–3 years of outbound sales, telemarketing, or customer success experience
- Ability to hit monthly quotas
- Strong verbal and written communication skills
- Experience with CRM tools, helpdesks, and sales platforms
- Ability to handle objections smoothly and adapt tone
- Competitive drive and accountability
Responsibilities
- Proactively reach out to warm leads, abandoned cart customers, and past buyers via email, SMS, and phone
- Execute outbound sales campaigns designed to increase repeat purchase rate and customer LTV
- Identify upsell and cross-sell opportunities based on customer purchase history and preferences
- Partner with the retention team to align outbound messaging with active promotions and campaigns
- Log all customer interactions accurately in CRM tools
- Hit and exceed weekly/monthly sales targets and KPIs
- Collect and relay customer feedback to marketing and product teams
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