Senior Customer Growth Specialist
New
B
Backblaze External WebsiteCloud Storage
Remote - Argentina; Remote - Colombia ; Remote - Costa Rica ; Remote - Mexico; Remote - PhilippinesFull-TimeSenior
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 5+ years
- Required Skills
- SalesforceAccount ManagementCRMCustomer SuccessSaaS
Requirements
- 5+ years of experience in a quota-carrying, outbound role (SDR, BDR, Inside Sales, Customer Growth, or similar)
- Strong English communication skills at a C1 level or above, with the ability to work directly with U.S. accounts and communicate confidently in a client-facing environment
- Strong comfort with proactive outreach and customer conversations
- Experience working with CRM systems (Salesforce preferred)
- Ability to quickly understand technical or product-driven value propositions
- Strong written and verbal communication skills
- Data-driven mindset with the ability to prioritize accounts and opportunities
Responsibilities
- Proactively engage existing Backblaze customers through outbound outreach (email, calls, LinkedIn, etc.)
- Identify expansion opportunities using signals such as product usage, intent data, account activity, and engagement trends
- Qualify customer needs, timelines, and expansion potential through discovery conversations
- Create and progress qualified expansion opportunities in Salesforce
- Partner closely with Customer Success Managers, Technical Account Managers, and Sales to ensure clean handoffs
- Maintain strong CRM hygiene and accurate activity tracking
- Participate in ongoing enablement and feedback loops to improve messaging, targeting, and conversion rates
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