Onboarding Consultant III, Enterprise
T
ToastRestaurant Technology
Remote, USFull-TimeSenior
Salary73,000 - 149,000 USD per year
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Job Details
- Experience
- 6+ years
- Required Skills
- Project ManagementSalesforceStakeholder managementSaaSGoogle WorkspaceAsana
Requirements
- 6+ years of experience in enterprise onboarding, implementation, or program management, ideally in SaaS or hospitality tech.
- Proven track record managing complex, multi-location implementations (50+ concurrent projects / 500+ sites).
- Demonstrated ability to influence and align cross-functional teams.
- Executive presence and polished communication skills, comfortable engaging VP- and C-suite stakeholders.
- Operates with autonomy, ownership, and urgency.
- Proficiency in project management tools such as Salesforce, Asana, and Google Workspace.
Responsibilities
- Serve as the primary owner and trusted advisor for the end-to-end onboarding experience from MSA signature through full rollout and steady-state adoption.
- Operate with high autonomy to proactively solve problems and manage competing priorities.
- Oversee a robust portfolio of 50+ concurrent enterprise implementations.
- Act as the central communication hub for onboarding, delivering transparent progress updates and surfacing risks.
- Influence internal and external stakeholders, including VP- and C-suite, with clarity and professionalism.
- Foster strong, collaborative relationships across teams to ensure accountability and seamless handoffs.
- Anticipate and mitigate challenges to maintain project momentum.
- Identify and lead initiatives that improve onboarding efficiency and scalability.
- Apply project management discipline using Salesforce, Google Workspace, and Asana.
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