Medical Virtual Assistant
New
W
Winning AssistantsHealthcare
Philippines, Monday to Friday | 9:00 AM – 5:00 PM EDTFull-TimeMiddle
Salary5 - 6 USD per hour
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Experience
- At least 1 year of experience as a Medical Virtual Assistant
Requirements
- At least 1 year of experience as a Medical Virtual Assistant
- Previous experience in a healthcare or medical administrative role
- Experience with insurance verification and prior authorizations
- Tech-savvy and comfortable learning new systems and processes
- Proficient in speaking and writing English very clearly
- Reliable laptop or desktop computer
- High-speed internet (minimum 10 Mbps)
- Noise-canceling headset
- Webcam for virtual meetings
Responsibilities
- Manage inbound phone calls, including answering and routing calls through the business line
- Handle and organize email communications
- Manage provider calendars, appointments, and scheduling coordination
- Coordinate patient scheduling and follow-ups
- Assist with insurance verifications and eligibility checks
- Process prior authorizations as needed
- Support patient care coordination and administrative workflows
- Maintain accurate and organized records
- Perform additional delegated administrative tasks
- Possibly provide basic social media support and content creation when needed
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