Customer Support Representative I
New
P
Patriot SoftwareAccounting Payroll Software
Open to candidates legally eligible to work in the United States; Not open to applicants residing in: Alaska, California, Hawaii, Washington D.C., 10:00 AM - 7:00 PM ETFull-TimeEntry
Salary20 USD per hour
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Customer serviceTechnical support
Requirements
- Previous customer service experience.
- Strong verbal and written communication skills.
- Self-motivated and able to work independently.
- Proficient with technology and ability to learn new software.
- Ability to handle sensitive information securely.
- Strong attention to detail.
- Ability to manage multiple tasks simultaneously.
- Ability to sit or stand for 8+ hours.
- Consistent, reliable high-speed internet access.
- Dedicated, quiet workspace.
Responsibilities
- Deliver exceptional customer service via phone, live chat, and email.
- Assist customers with software support for accounting, payroll, and tax-related inquiries.
- Act as a liaison between customers and internal teams for product development insights.
- Expand knowledge of software, new features, and payroll/accounting best practices.
- Work independently while collaborating remotely with team members.
- Handle sensitive customer information securely.
- Maintain detailed and accurate documentation of customer interactions.
- Provide guidance on new features and software functionality.
View Full Description & ApplyYou'll be redirected to the employer's site
