Remote Customer Service Representative - Travel Booking

New
Ohio, United StatesFull-Time
Salary not disclosed
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Job Details

Required Skills
Customer serviceTime Management

Requirements

  • Strong communication and customer service skills
  • Professional, positive, and client-focused attitude
  • Ability to work independently and manage time effectively
  • Basic computer proficiency
  • Reliable internet access
  • Interest in travel and hospitality

Responsibilities

  • Assist clients with selecting and booking hotel accommodations
  • Provide accurate information on hotel options, amenities, pricing, and availability
  • Respond to client inquiries via phone, email, and online platforms in a timely and professional manner
  • Maintain accurate records of client interactions and bookings
  • Collaborate with team members to ensure a smooth client experience
  • Stay informed on travel trends and hotel offerings
  • Participate in virtual training sessions and team meetings
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