Onboard new clients and provide training for successful implementation.
Manage customer renewals and re-engage at-risk customers.
Deliver exceptional customer support via phone, in-app chat, and email.
Visit customers for training and present at grower/agronomist workshops.
Utilize CRM and SaaS platforms to track and manage day-to-day activities.
Collaborate with cross-functional teams to ensure consistent service delivery.
Account ManagementRelationship managementTechnical support+3 more
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About The Semios Group
The Semios Group pioneers agricultural technology, helping growers, agronomists, and retailers manage over 200 million acres across five countries. You will contribute to a comprehensive crop management platform. Our system uses in-crop wireless networks, remote sensors, and data analytics. This helps transform farming into a more predictable and profitable operation. We are reducing chemical inputs and improving crop outcomes globally. Our innovations include solutions for crop protection, water management, frost control, and automation. We empower sustainable food production worldwide.
How We Work
We embrace work flexibility, offering hybrid options near our Fresno office and fully remote roles across various regions. You will maintain a home workspace that fosters productivity and focus. Our team thrives on collaboration and mutual support. We value diverse perspectives and backgrounds. Expect to work with colleagues eager to share ideas and learn. Your contributions will make a global impact. This environment encourages innovation and meaningful change.
Engineering at The Semios Group
Our platform leverages IoT, machine learning, and big data analytics to deliver data-driven solutions. Engineers build and maintain in-crop wireless networks and remote sensors. You will work with SaaS platforms, CRM systems like Salesforce, and digital farm management systems. Our technical challenges include unifying user experiences across brands (Semios, Agworld, Altrac). We also develop AI features using proprietary data. Expect to contribute to web and mobile applications, firmware for IoT devices, and robust data infrastructure. You will solve real-world problems in climate, food, and health.
Why Join Us
Make a global impact by advancing sustainable food production.
Work with a fun, collaborative, and supportive team.
Contribute to an innovative company recognized with multiple industry awards.
Enjoy generous vacation, company holidays, and a year-end winter break.
Benefit from comprehensive health plans and a 401(K) program.