The Semios Group

Semios is an all-in-one crop management platform for tree fruit, nuts, and vines.

101-250 employees

Founded 2010

$100M private equity

Farming

Private Company

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Farming AgTech Big Data Agriculture

Fully Remote

This company is fully distributed with team members working remotely.

Open Positions6

Remote position within the state of CaliforniaPart-TimeAgricultural TechnologyPosted

Customer Support Representative

Migrate customer’s data through the onboarding lifecycle and thereafter
Maintain expertise on Agworld product features
Serve as a detail-oriented expert while migrating customer data to the Agworld platform
Collaborate with the Customer Success Team to resolve complex customer needs or feature requests
Respond to customer inquiries via email and chat in a timely and professional manner
Diagnose and troubleshoot technical issues related to the Agworld platform
Escalate complex technical issues to the Customer Success team with detailed notes and logs
Maintain accurate records of customer interactions in the ticketing system

SalesforceJiraTroubleshooting+3 more

Showing 1 of 6 positions

About The Semios Group

The Semios Group pioneers agricultural technology, helping growers, agronomists, and retailers manage over 200 million acres across five countries. You will contribute to a comprehensive crop management platform. Our system uses in-crop wireless networks, remote sensors, and data analytics. This helps transform farming into a more predictable and profitable operation. We are reducing chemical inputs and improving crop outcomes globally. Our innovations include solutions for crop protection, water management, frost control, and automation. We empower sustainable food production worldwide.

How We Work

We embrace work flexibility, offering hybrid options near our Fresno office and fully remote roles across various regions. You will maintain a home workspace that fosters productivity and focus. Our team thrives on collaboration and mutual support. We value diverse perspectives and backgrounds. Expect to work with colleagues eager to share ideas and learn. Your contributions will make a global impact. This environment encourages innovation and meaningful change.

Engineering at The Semios Group

Our platform leverages IoT, machine learning, and big data analytics to deliver data-driven solutions. Engineers build and maintain in-crop wireless networks and remote sensors. You will work with SaaS platforms, CRM systems like Salesforce, and digital farm management systems. Our technical challenges include unifying user experiences across brands (Semios, Agworld, Altrac). We also develop AI features using proprietary data. Expect to contribute to web and mobile applications, firmware for IoT devices, and robust data infrastructure. You will solve real-world problems in climate, food, and health.

Why Join Us

Make a global impact by advancing sustainable food production.
Work with a fun, collaborative, and supportive team.
Contribute to an innovative company recognized with multiple industry awards.
Enjoy generous vacation, company holidays, and a year-end winter break.
Benefit from comprehensive health plans and a 401(K) program.

Benefits & Perks

Comprehensive health plans
401(K) plan enrollment
Generous vacation policy
Company paid holidays
Annual year-end winter break
Dedicated volunteer days
Well-stocked office snacks (for in-office roles)
Team outings
Learning and development opportunities
Hybrid or fully remote work options

Tech Stack

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